What is Ledger.com/Start?

Ledger.com/start is the official onboarding portal for all new Ledger® hardware wallet users. This dedicated resource provides a streamlined, step-by-step process to help you securely set up your Ledger® device and the accompanying Ledger Live application.

Whether you've purchased a Ledger® Nano X, Nano S Plus, or Stax, this portal ensures you follow the correct security protocols from day one, minimizing risks and maximizing the protection of your cryptocurrency assets.

Complete Setup Process via Ledger.com/Start

1 Initial Preparation

Before beginning, ensure you have your Ledger® device, the USB cable, a computer with internet access, and your recovery phrase sheet (included in the box).

2 Download Ledger Live

The portal will direct you to download the appropriate version of Ledger Live for your operating system. You can choose between:

Always verify you're downloading from the official Ledger.com website to avoid phishing scams.

3 Initialize Your Ledger® Device

Follow the on-screen instructions to set up your device as new or restore from an existing recovery phrase. This is where you'll create your unique PIN and generate your 24-word recovery phrase.

Security Priority: Your recovery phrase is the master key to your cryptocurrency. Never digitize it (no photos, cloud storage, or text files) and store it securely offline. Ledger® will never ask for this phrase.

4 Ledger Live Login & Device Connection

The Ledger Live Login process is unique—you authenticate by physically connecting your device and entering your PIN directly on the hardware wallet. This ensures your private keys never touch your computer or the internet.

5 Install Cryptocurrency Apps

Use the "Manager" tab in Ledger Live to install apps for the cryptocurrencies you want to manage. Each currency requires its own app on your Ledger® device.

6 Create Accounts & Start Transacting

Finally, add accounts for your cryptocurrencies and begin securely sending, receiving, and managing your digital assets.

Why Ledger.com/Start is Essential

Frequently Asked Questions (FAQ)

Is Ledger.com/start necessary if I'm an experienced crypto user?

Yes, even experienced users should use Ledger.com/start when setting up a new Ledger® device. The platform ensures you're following the most current security protocols and firmware updates specific to Ledger® products.

What if I lose access to my Ledger® device after setup?

Your funds are secure as long as you have your 24-word recovery phrase. You can restore access to your cryptocurrency on a new Ledger® device or compatible wallet using this phrase. This is why securing your recovery phrase is critically important.

Can I use Ledger Live without going through Ledger.com/start?

While technically possible, bypassing Ledger.com/start is not recommended. The portal provides vital security checks and the most up-to-date installation instructions that protect against emerging threats.

How do I update my Ledger® device after initial setup?

Updates are managed through the Ledger Live application. Connect your device, open Ledger Live, and if updates are available, you'll see notifications guiding you through the secure update process.

What's the difference between Ledger Live Desktop and Ledger Live App?

Ledger Live Desktop is for computers (Windows, Mac, Linux) and offers full functionality. The mobile app (iOS/Android) provides convenient access for checking balances and receiving crypto but has slightly limited features compared to the desktop version.

Is my cryptocurrency stored on Ledger.com?

No, your cryptocurrencies always remain on their respective blockchains. Your Ledger® device stores only the private keys that control access to your assets. Ledger.com/start is simply an educational portal to help you set up your device correctly.